Tips For Good Customer Service

This post has been on my mind for a while. It has just taken me a while to sit down and write it out. Today I’m talking to you about customer service. I know it’s not a very sexy topic, but it needs to be discussed. In today’s competitive marketplace, you need every advantage you can get. Having good customer service is one good way to distinguish yourself from your competitors. Here are some things you can do as a small business owner to make sure your customers have a good experience.


Own your mistakes.

Five Things You Can Do Today to Achieve Your Goals 

There is a lot more to achieving any goal than just having the goal. But it is a first step. You may wonder how some people seem so great at achieving their goals while other people aren’t so good at it. Part of the reason why some people fail is that they do not have a specific goal, one that is clear and focused. In addition, they do not have a schedule of action to actually work toward achieving the goal. In order to meet any goal, start doing these five things today.

1. Craft Clear, Specific and Doable Goals

Three Ideas and Strategies to Give Your Visitors a Reason to Return

A website generates two main types of visitors. There are the visitors that stop by and leave. They never return again. Then there are the visitors that stop by. They bookmark your site. They sign up for your opt-in list. They subscribe to your blog. These are the visitors you want. When you can motivate more new visitors to come back, you’re on your way to converting them to customers.

Two Keys to Happy Website Visitors

As a website owner you want to make sure your visitors are happy. Happy visitors stay on your website longer. They come back for repeat visits. And of course they buy from your website. When it comes to a website’s structure, there are two elements that can make or break your user experience.

Quick load times

There’s nothing that squashes a visitor’s happiness faster than not being able to load a website page. If the page doesn’t come up quickly, your visitor is gone. We’ve grown accustomed to instant gratification online. If your web page takes longer than a few seconds to load, you may miss out on valuable prospects and visitors. They won’t be happy while they’re waiting for your pages to load.

Is Cloud Computing Safe?

We are always looking for ways to keep our data safe in this information age. And the latest way to store information is in the cloud. For those who don’t know, this is a way you can store data remotely rather than on your own device. It cuts IT costs drastically while also speeding up operations. But how safe is it to save data remotely? Most have not made the leap of faith yet to cloud computing.


How to Keep Work Computers Secure

When working to keep data and passwords safe within company computers, employers need to be proactive in ensuring that employees are not putting them at risk. There are risky behaviors that employees do on work computers that a company needs to look at limiting.

Risky Employee Behavior

* Unauthorized use of programs. When employees use unauthorized programs on company computers, it can lead to loss of data for the company.

* Corporate computers used without supervision.

* Transfer of files from work computers to home computers.

* Employees sharing their password with other employees.

Effective Ways to Partner with Influencers in Your Niche or Industry

Many new business owners get so excited at the thought of starting their own profitable company online that they do not look before they leap. They come up with what they think is a great new idea and start to try to sell it without doing proper market research to determine demand and what customers in the niche are willing to pay for products. Other new business owners go to the opposite extreme and steer clear of certain top-earning niches because they think there is too much competition.

Why Analytics Is Essential for Marketing Success

Studying the metrics of what you do is a very important part of having a successful business. Without looking at the numbers you really cannot know exactly why you experienced either success or failure. You can make assumptions, but when you don’t have to do that it’s better to use facts to ensure that your efforts aren’t a waste.

* If You Can’t Measure It Doesn’t Exist – When you set goals, they should be something that can be expressed in numbers: clicks, page views, sign-ups, buys and so forth. You can even assign values to conversions so that Google Analytics tells you what a particular conversion is worth to you without you having to leave the system.

What do you do when you need content for your blog? Use Some PLR Content

I get that you get busy. You’re running a business, holding down a job, and taking care of a family. Some days there just is not enough time in the day to create fresh content for your blog. So what is a busy entrepreneur to do? Use Private Label Rights content of course! You may be wondering what private label rights content is. I have written a blog post about that. The link will be at the bottom of this post. If you’re like me, you probably have tons of plr just sitting on your hard drive waiting to be put to use. You may just need some help organizing your content and getting it ready for use. I suggest you join me in this PLR challenge hosted by Tiffany Lambert. It will help you get everything together so you can put the PLR you have to good use. I’ve even donated a pack to help the people who may not have any plr get started.
The link to the challenge is below.

Where To Start With WordPress

So I had a member of my group ask me where to start with WordPress. Thw member wanted to know who it was best for and how to get started. So here is my answer. If you can type a word document and follow simple instructions as they come up on the screen, you can use wordpress. Most of the hosting plans offer a one click installation method. All you really need is your domain name and your web hosting. The challenging part is coming up with useful things to say each week. So I know you may be wondering where to get a domain name from. I use namecheap for my domain hosting. I use stable host for my webhost. The links will be at the bottom of this post if you haven’t already purchased your hosting and domain name. Click the links, get your domain name and webhosting, and get started.