Customer Focus – Just 5 Simple Things You Need to Think About
By Martin Haworth
You can boil down the difference between successful businesses and the rest in how they work with their customers, in just five areas.
So, what does this mean?
- What They Want
Selling what your customers really want is just critical.
Being on good enough terms with your customers to research, (hey maybe just by
chatting with them – radical idea, huh?), helps you find out how you can best
serve their needs.