social media

What not to do when you have a bone to pick with a customer.

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I originally found out about this story via the Georgia Social Media Moms Facebook group.
What follows is the original comment which I copied and pasted from the group:

Tiffany Wood Wong
Would love to know what all of you social media gurus think about this. Locally owned restaurant in Atlanta took it upon themselves to post a picture of a customer and call her out for not tipping yesterday, in addition to some choice words about her personally. Their defense is that it is their page and their forum. There are quite a few people getting laughs out of it and encouraging it. Are my social media standards off, is it somehow socially acceptable, just because it’s social media and it’s *your* page? I never, under any circumstances, post anything negative on my biz pages. Especially in regards to our customers.

Blogging

Do You Have A System For Blog Commenting?

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Today’s small business training post involves commenting on blogs. Did you know that commenting on blogs is a great way to get targeted traffic to your own blog? Here’s why. First, you’ll get the owner of the blog to visit your site. Most bloggers are concerned with what they link to and they want to make sure the sites that they are linking to are on the up and up. You’ll also get some of the blog owner’s regular readers to visit your site (if your comment was compelling enough). Knowing this, I am willing to bet that you are anxious to get out there and start commenting on some blogs. Not so fast. You need some kind of system or you’ll spend all day just commenting on blogs. Make sure you set aside a certain number of minutes per day for commenting. Focus on blogs that have topics similar to yours. The reason for this is because if they are writing about topics related to what your blog is about, you’ll be more likely to get targeted visitors to your blog.

Uncategorized

Why You Should Be Polite To Everyone (even salespeople)

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I just had a rather unpleasant experience with a forum owner.  I’m not going to name names here. If you know me, you’ll know that isn’t my style.  I firmly believe that If I can’t say anything nice about a person, I shouldn’t say it.  So if I’m writing something negative, I leave the person’s name out and I try to put a positive spin on it for my readers.

social media

Why a blog is different from social media

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Before I dive into the meat of this blog post, let me give you some background on why I was inspired to write this post. The inevitable happened.

My mom and dad joined Facebook about 2 weeks ago. After I got over the initial panic that set in, I started reading my mom’s posts. One of the first things she posted was, “Oh so this isn’t a blog(parpahrasing)”. Now I could have just commented on that post and went on about my merry little way.

Networking

New to Social Media? Why You Should ALWAYS Add a Picture to Your Profile

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As part of my article marketing challenge, I’ve been writing a lot of articles about social media. Since today is the day that I normally write about networking, anyway, I decided to share one of those articles with you here. Enjoy.

So you’ve joined a new social media site. Fantastic. So you’re at the phase where you are setting up your profile. I bet you are tempted to just use the standard faceless image that they start you off with. After all if you use a picture, that fabled Internet stalker might find you. Here are some reasons why you should always use a picture on your social media profile.