I know I normally focus on attracting customers, but after an experience I had today with a company (not naming names) I am going to give some advice on how to handle people who don’t want to be a customer anymore. I know you hate to lose a customer, but it’s better to let unhappy customers go so you can focus on keeping your current customers happy. You will also make more room for new customers that can turn into loyal customers. So here are my tips about what to do when someone says they don’t want to be a customer anymore.
You’ve probably seen all the stories about the young entrepreneurs making it big in their twenties. Does that mean you’ve missed your opportunity for success as a small business owner because you are older than that? Not at all. In fact, you may stand a better chance at succeeding in your business because you are older and wiser now. Check out this infographic about why running a company is the new retirement.
Last week was a short week for me. I decided to take the holiday off from blogging. So I only have two posts to share with you today.
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It has been said that many of us have a million dollars in our head. I know you may be wondering what I mean by that. Many successful businesses and products came from ideas their creator had. Ideas are all around us, and nothing feels more exciting than coming up with a fantastic idea that you know will absolutely work. The difficult part for most, however, is taking those ideas and turning them into an actionable plan.
Here are a few tips to help you get started:Details
In case you missed any of the great posts I posted last week, here is a recap of what I discussed on the blog last week.
Monday’s post – Monday Marketing Roundup
Tuesday’s post – Announcing A New WordPress Plugin: SmartPages
Wednesday’s post – WordPress Wednesday: My Review Of The SmartPages Plugin
Thursday’s post – Tell Me About It Thursday: Announcement About Books
Friday’s post – Fantastic Finds Friday: How To Start A Profitable Graphic Design Business
Saturday’s post – How To Balance Your Work Schedule During The HolidaysDetails
If you stay in business long enough, you will come across a client that is hard to please. No matter what you try, this person will not be happy. This person will try to get you to do work for free or at an unreasonable price. Don’t ever back down on your price. There will be other customers that will be happy to work with you at the rate you have set. Use this as a learning experience and keep marketing for new clients.
Here’s a video with some tips about dealing with difficult clients:
For a lot of business owners, business comes to a complete, screeching halt in the summer. Many small business owners panic because of the loss of business. Some business owners welcome the slow period and use it as a time to kick back and relax. If you’re concerned about your business slowing down during this time of year, here are some things you can do.
Use This Time To Catch Up On Reading
You know those 20 million books you downloaded because they were free on Kindle? Now is the perfect time to actually read some of those books you downloaded. Who knows? You could even get a money-making idea that you can implement since you have all of this free time now.
If you want to survive in internet marketing, you must have content. If it’s one thing that Google has been consistent about, it is that you must have unique, high quality content on your website. Not only does having this content please Google, it also helps your website seem more useful to your website visitors and potential clients. How do you create this content if you’re not a writer? One thing you can use to help make creating content easier is to use private label content. This article will give you more information about how to use private label content to create useful content for your website.Details
In honor of my middle daughter’s birthday last week, we went to see Captain America: The Winter Soldier. It was everything I expected from a Marvel movie. It was totally awesome! I even learned a few business applications. Read the rest of the blog post to find out more.
Have A Team
Captain America is a pretty formidable opponent by himself. However, he is even more threatening because of the team he has around him. You may be great at what you do. However, you can’t be in two places at one time. You need to have a team in place to help you get the things done that you can’t do.
I apologize for my long absence. This pollen has been kicking my butt lately. I hate going more than one week without a blog post. So here’s today’s post…Details